Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Directa USA., Copyright ©, ALL RI
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Directa USA is not responsible for the operation of, or content located on or throughout any such site.
Since our products are continually updated, we reserve the right to make changes in product design or handling without prior notice, and without the obligation to accept prior models for alteration, exchange, or credit.
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of an
We keep your personal information private and secure. When you make a purchase from Directa USA, you provide your name, email address, credit card information, address, phone number, and password. We use this information to process your order(s), ke
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
All promotions and sales offered on directausa.com are final sales. For questions call 1-800-537-8765
Shipping Time - Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
Our store will automatically charge and withhold the applicable sales tax for all Connecticut orders to be delivered to addresses within Connecticut where Directa USA holds a presence.
Products claimed to be defective and found by us, on inspection, to be defective due to a manufacturing defect or other fault of ours will be repaired or replaced at our option according to the terms of the warranty.